Privacy Policy

This Privacy Policy applies to the mobile application “Dream Merge: Arena & Adventures” (the “Service”), developed and operated by Virtu-Play (“we,” “us,” or “our”).

1. Information We Collect

When you use our Service, we may collect the following information:

• Device Information: Device model, operating system (Android/iOS), unique device identifiers (Android ID, IDFA/GAID), and IP address.
• Usage Data: Game progress, level completion, in-game resource consumption, and click logs.
• Technical Data: Crash logs, diagnostics, and performance data to help us fix bugs.
• Account Data: If you link a third-party account (e.g., Facebook), we may collect your User ID to synchronize your progress across devices.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, maintain, and improve the Service.
• To monitor the usage of the Service and detect technical issues (via crash logs).
• To analyze game balance and player preferences.
• To facilitate in-app purchases (if available) and restore your purchases.

3. Third-Party Services & SDKs

We work with third-party service providers to facilitate our Service, perform service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf.

Our partners include:

• Infrastructure & Engine: Unity
• Analytics & Attribution: ThinkingData (数数科技), Adjust, Google Analytics for Firebase
• Advertising (Potential): Google AdMob, Facebook Audience Network (Meta)
• Authentication: Facebook Login, Google Sign-In

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service.

5. Children’s Privacy

Our Service is intended for users aged 13 and older. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information.

6. Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.